Contact NOC

Our Network Operations Centre actively monitors the AMS-IX Chicago infrastructure 24 hours/day, 7 days/week. Problems can be reported by members and customers to the AMS-IX USA NOC via email or telephone. We have a preference for email but if you require immediate attention (in case of emergencies) feel free to call.

AMS-IX USA NOC Contact Details

Email: (PGP Keyring)
Telephone: +1 212 461 4768

Should you contact the AMS-IX USA NOC or your colocation?

Please refer to the responsibility diagram below.